Dental Concierge Institute
Develop Your New Skills with Empowering, Relevant Training
Build the career of your dreams with the Dental Concierge Institute. Our live virtual or in person courses will provide you with powerful skills to improve productivity and maximize your commitment to customer service - a skill set all dental offices search for in quality candidates! Learn to listen to patients, boost patient retention through lasting connections, and deliver high quality concierge dental care! New in person course dates are available for 2021 for certification training at our Bradenton, Florida office.
Start a Career in Dentistry
Are you ready to take the next step and begin a career in the dental field in Front Office?
Administration? Did you know 85% of dental offices stated they would not hire a front office administration person with no dental experience, but 100% state they would hire someone with our Dental Front Office Administration Certification? In addition, these offices stated they would pay on average, $3.00 - $4.00 more per hour for a person with this certification!
Our Dental Front Office Administration Certification will set you up for success and provide you with the skill set to work in a dental office with confidence and poise. IN the online or live course you will learn dental terminology, concierge-level customer service, phone skills, how to treatment plan, and dental insurance basics – all-important expertise for you to provide value to any office! In addition, we’ll provide you with customized takeaways and trackers you can start using right away in your new position.
The dental market is lacking quality professionals with experience, and while job placement is not guaranteed, you’ll walk away with this certification knowing you have the knowledge and qualifications to be considered for a high-quality position in the dental field.
Upcoming in Person Class Dates
Session A: August 30 - Sept 2, 2021 from 5pm - 9pm
Session B: October 25 - 28, 2021 5pm - 9pm
Are you ready to start your new career adventure?
Meet Your Instructors
With almost three decades of experience in dentistry, Dana Russell has built a wide-ranging background of success across many different practices. Having worked in many positions in both general and specialty dental offices, Dana has the unique experience to empower those within any role in a practice. For Dana, developing a brilliant patient experience is her most important goal no matter the steps involved.
Dana has been involved in dental office management since 2006 and holds the distinction of Fellow of the American Association of Dental Office Management. She is also a proud member of The Academy of Dental Management Consultants.
Allyssa has been in the dental management field since 2013 where dental has proven not just to be a career choice for her, but a true passion. Allyssa finds complete joy in creating effective systems, increasing patient satisfaction and elevating the overall standard of care for patients. With her skill set, Allyssa has succeeded in growing multiple practices exponentially in a short period of time.
Today, as an instructor and partner in DCI, she’s excited to embark on a journey with students and practices throughout the country sharing her expertise, knowledge and proven results along the way. It is her personal mission to help you find passion in dentistry and to help your offices enjoy dynamic growth.
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Dental Concierge Institute
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